U.S. SHIPPING TRANSIT TIMES

Our current processing time is 1 to 3 business days. Our default method of shipping is Standard, which takes approximately 5-8 business days to deliver within the USA, EXCLUDING Alaska, Hawaii, Puerto Rico, and APO. Most customers receive their order within a week, but delays are possible.

We are not shipping out of the USA at this time. 

Domestic Shipping Rates and Estimates

Free shipping on all orders of $25 or more.

Shipping option	Estimated delivery time	Price
USPS Standard	5 to 8 business days	$6
USPS Priority	2 to 3 business days	$12
USPS Express	1 to 2 business days	$30.45

ESTIMATED TRANSIT TIMES:

• Free Shipping/Standard Shipping arrives approximately 5-8 business days
• Priority Shipping arrives in an estimated 2-3 business days
• Express Shipping arrives in 1-2 business days guaranteed

Local pickup

You can skip the shipping fees with free local pickup at 14 N Idaho St, Conrad, MT 59425. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days. We will send you an email when your order is ready along with instructions.

Our in-store pickup hours are 8am to 7pm on Monday-Friday. Please have your order confirmation email with you when you come.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at info@rockingmtranch.com with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

Summarize your return policy here and link out to your full return policy page if you have one.

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@rockingmtranch.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@rockingmtranch.com.